Learn what static routing is and what it is used for in certain circumstances.
Unified Communications
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NetworkingTrainingUnified Communications
VIDEO: An Introduction To Cisco Queuing and QoS
by Bill Hellerby Bill HellerWatch as instructor Keith Edwards shares an in-depth exploration of queuing and Qos (Quality of Service) when it comes to network traffic congestion management.
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NetworkingTrainingUnified Communications
VIDEO: Understanding and Decoding DSCP (Differentiated Services Code Point)
by Bill Hellerby Bill HellerWatch as instructor Keith Edwards explores different aspects of DSCP (Differentiated Services Code Point) and demonstrates how to convert DSCP and precedence values used in QoS class maps and policy maps.
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TrainingUnified Communications
VIDEO: How To Find the Correct Documentation for Cisco UCCE
by Bill Hellerby Bill HellerCisco Certified Instructor Dan Meier shares some advice when searching for Cisco Unified Contact Center Enterprise (UCCE) documentation.
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TrainingUnified Communications
VIDEO: An Introduction to UCCE Precision Routing
by Bill Hellerby Bill HellerInstructor Dan Meier explores precision routing, an alternative to skill group routing using Unified CCE (Contact Center Enterprise) scripting.
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NetworkingTrainingUnified Communications
How to Prepare for Cisco’s Quality of Service (QoS) 2.5 Course
by Bill Hellerby Bill HellerCisco’s Quality of Service (QoS) 2.5 course is not for everybody. Instructor Keith Edwards shares advice on how to prepare to take QoS.