Author

Dave Bateman

Dave Bateman is a Certified Systems instructor and a CCNA/CCDA with more than 28 years of inter-networking experience. For over 10 years, David was a Senior LAN/WAN engineer, working on networks with up to 5,000 users. Later in his career, he took on the responsibilities of running the business operations for a technical services company while maintaining his existing client base. David has always enjoyed sharing his knowledge and in 1999 he added to his list of accomplishments by becoming a technical seminar leader. After many successful seminars, he decided to become a full-time Cisco instructor for Skyline Advanced Technology Systems. He has been teaching and implementing Cisco Voice technologies since 2000. In addition to teaching, he is involved in authoring several books and courses including "Configuring Cisco Communication Manager & Unity Connection" released by Cisco Press. In addition, Dave is often called on to develop and deliver specialized custom Cisco Voice courses for Fortune 100 customers. David is currently the Director of Educational Services for Skyline-ATS.

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